Terms of service

All shipments outside of the United Kingdom may be subject to customs duties, import duties or taxes levied once a shipment reaches your country. Such charges are not included in the purchase price of HANNA FIEDLER products and we do not accept responsibility for them under any circumstances. These charges must be paid by the recipient of the parcel. If you have any questions or queries please contact us at contact@hannafiedler.com.

Please note: for both UK and international orders, delivery may be delayed due to situations beyond our control, for example: Customs delays, adverse weather conditions or unexpected increase in demand. Our Customer Service Team will update you if anything changes with your order